{"xsrfToken":"890c3ccb-0cc9-4d34-98e6-cc5c507b40b2_01333d976a00898b3fa6dbe8e2d35afd41cf775e_lout","branding":{"id":"5","key":"mvh","name":"Mémoire Vive Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ac27d89f-b8db-4b85-8915-5eea28b088e4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZmJjYTIyYi05MmM5LTRkZjItYTBlNy0zOTE2YTEyYTU0NGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjMjdkODlmLWI4ZGItNGI4NS04OTE1LTVlZWEyOGIwODhlNCI6WyJyZWFkIl19LCJleHAiOjE2MTgzODgxMzksIm5iZiI6MTYxODM4NzQ3OX0._oHgbDlm5u2Vh0o4ei_TjDJx8jhhLN3barJIGiPv8u4&client=cfbca22b-92c9-4df2-a0e7-3916a12a544e&mode=fit","logoId":"ac27d89f-b8db-4b85-8915-5eea28b088e4","isLogoAvailable":true,"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#ce243c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"5","key":"mvh","projectId":10004,"serviceDeskId":5,"name":"Mémoire Vive Helpdesk","description":"<p>Bienvenue. Vous pouvez soumettre une requête Mémoire Vive Helpdesk à partir des options proposées.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"38","name":"Support technique","descriptionHtml":"","callToAction":"Support technique","introHtml":"<p>Vous avez besoin d'aide pour installer, configurer ou pour résoudre un dysfonctionnement ? Sélectionnez cet élément pour demander de l'assistance.</p>","icon":10472,"iconUrl":"https://memoirevive.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[9],"key":""},{"id":"64","name":"Support privé sans contrat","descriptionHtml":"","callToAction":"Support privé sans contrat","introHtml":"<p>Demande de support pour les clients privés sans contrat</p>","icon":10458,"iconUrl":"https://memoirevive.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[9],"key":""},{"id":"65","name":"Support entreprise avec contrat","descriptionHtml":"","callToAction":"Support entreprise avec contrat","introHtml":"<p>Demande de support pour les entreprises ayant un contrat</p>","icon":10458,"iconUrl":"https://memoirevive.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[9],"key":""},{"id":"66","name":"Support entreprise sans contrat","descriptionHtml":"","callToAction":"Support entreprise sans contrat","introHtml":"<p>Demande de support pour les entreprises sans contrat</p>","icon":10458,"iconUrl":"https://memoirevive.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[9],"key":""},{"id":"63","name":"Support privé avec contrat","descriptionHtml":"","callToAction":"Support privé avec contrat","introHtml":"<p>Demande de support pour les clients privés ayant un contrat</p>","icon":10458,"iconUrl":"https://memoirevive.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[9],"key":""}],"reqGroups":[{"id":9,"name":"Général"}],"orderMapping":{"9":[66,65,64,63,38]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELPDESK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":66,"projectId":10004,"form":{"name":"Support entreprise sans contrat","descriptionHtml":"","callToAction":"Support entreprise sans contrat","intro":"<p>Demande de support pour les entreprises sans contrat</p>","instructions":"","icon":10458,"iconUrl":"https://memoirevive.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Résumé","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"text","fieldId":"customfield_10054","fieldConfigId":"10158","label":"Téléphone","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièce jointe","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Envoyer la confirmation par courrier électronique à","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/66","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/66","calendarParams":{"firstDay":1,"date":"2021-04-14T10:05:39+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZmJjYTIyYi05MmM5LTRkZjItYTBlNy0zOTE2YTEyYTU0NGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MTgzODg3MzksIm5iZiI6MTYxODM4NzQ3OX0.Cm_MBtFrmjWrFK_huYGkYyr2b542gD2sXblR3Lbqt30","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"cfbca22b-92c9-4df2-a0e7-3916a12a544e","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=memoirevive","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"890c3ccb-0cc9-4d34-98e6-cc5c507b40b2_01333d976a00898b3fa6dbe8e2d35afd41cf775e_lout","baseUrl":"https://memoirevive.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["janvier","février","mars","avril","mai","juin","juillet","août","septembre","octobre","novembre","décembre"],"monthsShort":["janv.","févr.","mars","avr.","mai","juin","juil.","août","sept.","oct.","nov.","déc."],"weekdaysShort":["dim.","lun.","mar.","mer.","jeu.","ven.","sam."],"weekdays":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cfbca22b-92c9-4df2-a0e7-3916a12a544e","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}